Answer Midwest was selected as one of the top 20 customer service providers in St. Louis by St. Louis Small Business Monthly magazine.

"Our staff earned this ranking. As a company, we are continuously improving our customer services for small businesses located in the St. Louis metropolitan area," said Gary Tedrick, president of Answer Midwest, Inc. headquartered in Alton, Ill. "Our customers know that we improve their productivity and help their business enhance their customer service at the same time."

Answer Midwest provides 24/7 live operator call handling to small and large businesses nationwide.

A Better Answer, Inc. of Plano, Texas has been awarded the gold 24/7 call center certification by the Association of Teleservices International (ATSI) for the second time originally qualifying in 2009, the first in Texas. A Better Answer Call Centers (ABA), founded in 1971 by Dee Hawkins and now in its fortieth year, is an award winning bilingual telephone answering service, earning the Award of Excellence annually for the past 14 years for excellence in response time, accuracy, and courtesy as well as customer service.  This certification indicates that ABA has met or exceeded high operational standards.

The January issue of TAS Trader, for the Telephone Answering Service Industry, is available online as a PDF file.

The articles in this issue are:

The Comcepts Story

TAS Multiples Increase in 2011

Fire That Customer

Please tell you coworkers about TAS Trader so that they can subscribe.  You can also follow TAS Trader on Twitter and like TAS Trader on Facebook,

This email distribution of TAS Trader is made possible by 1-800 We Answer.

(TAS Trader is proudly published by Peter DeHaan Publishing Inc, Peter DeHaan, editor.)

The December issue of TAS Trader, for the Telephone Answering Service Industry, is available online as a PDF file.

The articles in this issue are:

Navigating the Family-Owned Business

Pagers in the TAS Industry

Please tell you coworkers about TAS Trader so that they can subscribe.  You can also follow TAS Trader on Twitter and like TAS Trader on Facebook,

This email distribution of TAS Trader is made possible by 1-800 We Answer.

October 16-19, 2012
CAM-X 48th Annual Convention & Trade Show
Delta Ocean Pointe Resort & Spa, Victoria, BC
For more info: 800-896-1054, www.camx.ca, or linda@camx.ca

April 15-18 2012
PINetwork Annual Meeting
Hotel AVIA, Savannah, GA
For more information: dan@callconsult.net

The November issue of TAS Trader, for the Telephone Answering Service Industry, is available online as a PDF file.

The articles in this issue are:

ASTAA Conference Recap

A Message from CAM-X President Brad French

Answer Midwest Named Business of the Month

Barbara Bradbury Inducted into CAM-X Hall of Fame

Please tell you coworkers about TAS Trader so that they can subscribe.  You can also follow TAS Trader on Twitter and like TAS Trader on Facebook,

This email distribution of TAS Trader is made possible by 1-800 We Answer.

The October issue of TAS Trader, for the Telephone Answering Service Industry, is available online as a PDF file.

The articles in this issue are:

2011 Who’s Who Guide to TAS Vendors

NLRB Puts Unnecessary Burden on Small Businesses

CAM-X 2011 Award of Excellence Winners

Please tell you coworkers about TAS Trader so that they can subscribe.  You can also follow TAS Trader on Twitter and like TAS Trader on Facebook,

This email distribution of TAS Trader is made possible by 1-800 We Answer.

February 19-22, 2012
NAEO Annual Conference
The Cosmopolitan Hotel, Las Vegas, NV
For more information: 800-809-6373, management@naeo.org, or www.naeo.org.

June 13-15, 2012
ATSI Annual Conference
Omni ChampionsGate, Orlando, FL

The September issue of TAS Trader, for the Telephone Answering Service Industry, is available online as a PDF file.

The articles in this issue are:

Avoiding Merger Pitfalls
Hosted Services Is a “Business Saver”

Please tell you coworkers about TAS Trader so that they can subscribe.  Also, follow TAS Trader on Twitter and find TAS Trader on Facebook,

This email distribution of TAS Trader is made possible by 1-800 We Answer.

The August issue of TAS Trader, for the Telephone Answering Service Industry, is available online as a PDF file.

The articles in this issue are:

Interview with ATSI President Beth Cooper
Selling a Price Increase: Is There a Good Time?

Please tell you coworkers about TAS Trader so that they can subscribe.  Also, follow TAS Trader on Twitter and find TAS Trader on Facebook,

This email distribution of TAS Trader is made possible by 1-800 We Answer.

TAS Trader is pleased to announce that 1-800 We Answer has become the official sponsor of its electronic distribution.

TAS Trader salutes Rob Porter and 1-800 We Answer for their industry leadership and thanks them for generously sponsoring the electronic distribution of TAS Trader.



TAS Trader focuses exclusively on the needs, concerns, and opportunities of the Telephone Answering Service (TAS) Industry.  Each month, TAS Trader is emailed to over 2,500 TAS owners, managers, and employees. 

TAS Trader is proudly published by Peter DeHaan Publishing Inc.

March 11-14, 2012
SNUG Annual Meeting
Hotel Andaluz – Albuquerque, NM
For more information: Dan@CallConsult.net or www.TeamSNUG.com 

February 7-9, 2012
OEO Annual Meeting
The Inn on Bourbon, New Orleans, LA
For more Information dan@callconsult.net or www.theoeo.org.

The July issue of TAS Trader, for the Telephone Answering Service Industry, is available online as a PDF file.

The articles in this issue are:

Harnessing the Power of Social Media to Drive Customer Service
ATSI Award of Excellence Winners 2011

Please tell you coworkers about TAS Trader so that they can subscribe.

Also, find TAS Trader on Facebook and follow TAS Trader on Twitter.

To sponsor the distribution of TAS Trader, please contact Valerie at 866-668-6694.

The June issue of TAS Trader, for the Telephone Answering Service Industry, is available online as a PDF file.

The articles in this issue are:

Make a Radical Rate Change
Getting New Hires from Old Employees

Make sure you never miss another issue and subscribe to TAS Trader today.

Also, find TAS Trader on Facebook and follow TAS Trader on Twitter.

To receive TAS Trader updates, including notifications of new issues and industry news, periodically check back here, sign up for email notification, or use the Atom or RSS news feeds located on the left side of the screen.

To sponsor the distribution of TAS Trader, please contact Valerie at 866-668-6694.

The May issue of TAS Trader, for the Telephone Answering Service Industry, is available online as a PDF file.

The articles in this issue are:

Good Manners Are Good Business

Make sure you never miss another issue and subscribe to TAS Trader today.

Also, find TAS Trader on Facebook and Twitter.

To receive TAS Trader updates, including notifications of new issues and industry news, periodically check back here, sign up for email notification, or use the Atom or RSS news feeds located on the left side of the screen.

To sponsor the distribution of TAS Trader, please contact Valerie at 866-668-6694.

The April issue of TAS Trader, for the Telephone Answering Service Industry, is now available online as a PDF file.

The articles in this issue are:

PIN Presents First Annual Allen Kalik Award to Ray Shaw
TAS Trader Readers Speak Out

Make sure you never miss another issue and subscribe to TAS Trader today.

Also, find TAS Trader on Facebook and Twitter.

To receive TAS Trader updates, including notifications of new issues and industry news, periodically check back here, sign up for email notification, or use the Atom or RSS news feeds located on the left side of the screen.

To sponsor the distribution of TAS Trader, please contact Valerie at 866-668-6694.

The next issue of TAS Trader, for the Telephone Answering Service Industry, is now available online as a PDF file.

The articles in this issue are:

Case Study: Best Reception Offers Virtual Reception Service
An Offer You Can’t Refuse
Selling Your Answering Service Yourself

Make sure you never miss another issue and subscribe to TAS Trader today.

Also, find TAS Trader on Facebook and Twitter.

To receive TAS Trader updates, including notifications of new issues and industry news, periodically check back here, sign up for email notification, or use the Atom or RSS news feeds located on the left side of the screen.

To sponsor the distribution of TAS Trader, please contact Valerie at 866-668-6694.